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Vive Health Ice Pack - 6" x 10"

SKU:

Vive Health

Call 855-550-1684 for BEST PRICE

Regular price
Price: $24.99
Regular price
List Price: $29.99
Sale price
Price: $24.99
You save: $5.00 (17%)


✓ Vive Health Authorized Dealer
✓ FREE Standard Shipping
✓ Low Price Guaranteed + No Sales Tax
✓ Women, Disadvantaged and Minority Certified Small Business

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Price Match For Merits, Bed by George, Flexabed, Sleepsafe and Assured Comfort products

Price Match For Merits, Bed by George, Flexabed, Sleepsafe and Assured Comfort products


We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price then us within three months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within three months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within three months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions such as rebates and buy one, get one free offers are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online store, they may not have a retail location
  • The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
  • The competitor must be an Authorized Retailer of the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Ordering, Shipping and Return

Ordering, Shipping and Return details

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 7 business days ), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of next business day, of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@celesticare.com

YOU will receive a tracking number, once order is prepared for shipping

Term used for the Delivery services:
-Dock to Dock: Product needs 2 adults to unload the truck
-Limited in house delivery 3 feet over the doorway: Product will be left 3 feet over the doorway (un-assembled)
-White glove with fully assembly: Product will be shipped to an assembly facility to be assembled, then customer will be contacted, to specify a time and date to receive the assembled product

It may take 14-30 days for orders to be delivered, from the time of shipment

For Merits Products:

  • Pre delivery assembly is included in the white glove delivery, ONLY.
  • If Assembly is needed after the product is delivered by Free dock to dock/Limited 3 feet in-house delivery. Please reach out to info@celesticare.com or sales@celesticare.com, to receive a quote for an extended (after delivery) white Glove delivery service/in house service.
  • Service will provide assembly, fitting and make sure the product is secured to be used. We will facilitate this service.
  • Simply request the quote through sales@celesticare.com.

Please avoid using the product if it is not secure, unassembled or if it is not fitted properly, as this is a health hazard.

 

Return policy:

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Returns are subject to restock fee.

To start a return, you can contact us at returns@celesticare.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Damages and issues:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to returns@celesticare.com and we will process an insurance claim on your behalf.

Non-returnable items

  • On sale items, all clearance items, or all special orders
  • Bulk orders
  • Made to order
  • Mattresses
  • Custom orders
  • Opened personal care items
  • anything opened, used, tried-on or washed
  • Custom wheelchairs, and customized (order to made) beds, etc
  • Gift cards.

 

 

For Merits USA - Ordering, Shipping and Return details

For Beds By GeorgeOrdering, Shipping and Return details

For SleepSafe Bed   - Ordering and Shipping
                                 - Return and cancellation

Assured Comfort Beds - Ordering and shipping
                                     - Return and cancellation

For Graham field,Lumiscope, Lumex, Labtron, John Bunn, grafco, Gendron, Everest &Jennings, and Basic American
                            - Terms and conditions, delivery and taxes details
                            - Return and Cancellation Policy
                            - California Proposition 65 warnings

For ConvaQuip - Ordering, Shipping and Return details

 

COVID-19 related delays:

Due to the Covid-19 pandemic, and given the limited onsite staff members and carrier services, it is expected to have some some unexpected delays. We will update you for any delays, and for any concerns, please email us at  Sales@celesticare.com

After the product has been shipped, delivery timeframes can range between 14-30 Business days

 

Insurance information

Insurance information

For SleepSafe Beds - Insurance information

For Bed By George - Insurance Information

For Merits USA - Insurance information

Warranty Policy

Warranty details

For Beds by George - Warranty details

For SleepSafe Bed  - Warranty details

For Assured Comfort Beds - Warranty details

For Graham field, Lumiscope, Lumex, Labtron, John Bunn, grafco, Gendron, Everest &Jennings, and Basic American Warranty details

For ConvaQuip - Warranty details

Frequently asked questions

    1. What is the estimate delivery date policy?  Due to the Covid-19 pandemic, and given the limited onsite staff members and carrier services, it is expected to have some some unexpected delays, that can reach to 10-14 Business days. We will update you for any delays, and for any concerns, please email us at  Sales@celesticare.com

Estimated Arrival: Between Apr 18 and Apr 20. United States

Shipping Text

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Brand: Vive Health®
Celesticare is a certified authorized dealer of Vive Health®.
Providing targeted cold therapy, the contoured neck ice pack by Arctic Flex soothes and relaxes the neck and shoulders, relieving pain and tension. Great for reducing swelling due to injury or surgery, the cold pack is also useful for relieving headaches, strains and sprains, arthritis and inflammation. Durable, leak-proof design remains flexible when frozen for optimal effectiveness.

Specifications

Uses:

  • Provides up to 30 minutes of cold therapy for relief from muscle aches, swelling and pain caused by arthritis, injury or surgery

Dimensions:

  • Extra Large: 6” x 10”
  • Extra Large: 11” x 15”

Materials:

  • Latex-free vinyl cover
  • Non-toxic silica gel

Instructions for Use:

For Cold Therapy:

  • Place the ice pack flat in the freezer for at least 2 hours
  • Remove from the freezer
  • Place a towel between your skin and the ice pack
  • Apply to the area to be treated
  • WARNING: Treatment time should not exceed 30 minutes

For Heat Therapy:

  • Heat pack in microwave for 15-20 seconds at a time until warm. Do not exceed 150 degrees. 

What’s Included:

  • Gel ice pack
  • 60 day guarantee
Features
MEDICAL HOT OR COLD PACK

Hot and cold therapy treats muscle aches, pains and swelling

CHRONIC AND ACUTE PAIN RELIEF

Relieves pain from arthritis, injuries, surgery, sprains and strains

FLEXIBLE DESIGN

Frozen silica gel molds to your body for targeted pain relief

AMPLE COVERAGE

Large surface design offered in two sizes to fit your needs

SAFE FOR THE WHOLE FAMILY

Constructed with latex-free vinyl and filled with a non-toxic silica gel

SOFT AND DURABLE

Strong enough for extended use without tearing or leakin

FAQ

What is the ice pack made of?

The ice pack is constructed with latex-free vinyl and filled with a non-toxic silica gel.

Is the gel pack sewn into the cover?

Yes, the gel is inserted completely into the vinyl cover. It is not removable.

Is the ice pack safe for kids to use?

Yes, the ice pack is completely non-toxic and safe for everyone.

How do I use the ice pack?

Place the ice pack flat in the freezer for at least 2 hours. Remove from the freezer. Place a towel between your skin and the ice pack. Apply to the area to be treated.

How long does the ice pack last once frozen?

The ice pack will stay frozen for about 30 minutes.

Can I keep the ice pack in a cooler once frozen?

Yes, if the cooler is well insulated, your ice pack should stay frozen longer than 30 minutes.

How long does it take to freeze the ice pack?

It takes at least two hours in a standard freezer to completely freeze the ice pack.

Will the ice pack help with swelling?

Yes, the ice pack provides 30 minutes of cold therapy for relief from swelling from injury or surgery.

Will the ice pack help with pain relief?

Yes, the ice pack provides 30 minutes of cold therapy for relief from pain caused by arthritis, injuries, surgery, sprains and strains.

Can I use the ice pack on my back?

Yes, the extra large ice pack is versatile and large enough to treat most areas of your body including your back, shoulders, neck, legs, arms and head.

Can I use the ice pack on my wrists?

Yes, the standard ice pack is versatile enough and sized to treat most areas of your body including your wrists, ankles, calves and head.

Are the edges of the ice pack sharp?

No, the outer vinyl cover is very sharp including the edges.

Is the ice pack thin enough to lay on?

Yes, the ice pack is very thin and flexible so you should be able to lay on it without discomfort.

How heavy is this ice pack?

The ice pack weighs approximately 3 pounds.

Will the ice pack irritate my sensitive skin?

No, the soft vinyl is latex-free and non-toxic, so it should not irritate skin. It is recommended, however, that a hand towel or layer of clothing rest between your skin and the ice pack.

Is the ice pack stiff when frozen?

No, the silica gel will keep the ice pack pliable so that it contours to your body, even when frozen.

Can I use this pack for heat therapy?

Yes, just microwave for 15-20 seconds at a time until the pack is warm. Use as you would a heating pad. WARNING: Do not exceed 150 degrees.



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